Researcher biography

Andrew is a sociologist whose research focuses on urban governance, housing and homelessness, social policy and public service reform. Andrew is currently undertaking research into service integration in the context of an assertive outreach services for people sleeping rough and experiencing chronic homelessness. He is also continuing to explore themes that arose in his PhD research regarding the relationship between customer focus policy and compliance practices in the context of urban governance.

Andrew has previously worked on projects investigating neighbour problems, the nature and adequacy of data kept by social housing authorities to identify and address family vulnerability, and the issue of childcare flexibility. Andrew's research combines policy analysis, ethnographic methods and the analysis of administrative systems and data sets.